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Call us, email us, or fill out the form below. Questions about insurance, your membership, or the drive down — we're happy to help.
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Pick a topic so it lands on the right desk. We read every message and reply within one business day.

Real people read this — not a bot.
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Toll-free in the US & Canada. Calling from Mexico? Email is often easier — we read it the same day.

Office hours
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10am-1pm PST
Sat–Sun
Closed
Mailing address

Vagabundos del Mar
Boat & Travel Club
PO BOX 549,
Rio Vista, CA 94571

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Renewals, claims, and your road library live in your account.

New to the road

A Mexican auto policy takes about a minute — no login needed.

— Before you write us

Some things are faster to just do.

A lot of what lands in the inbox has a one-click answer. If your question is one of these, you’ll get there quicker on your own.

I need an insurance quote

Skip the email — get a Chubb-backed Mexican auto quote in about a minute.

I want to renew my policy

Renewals run through your member account — log in and renew in a couple of clicks.

What do I need to cross?

Documents, pets, driving rules, what to pack — it’s all answered in Travel Info.

I'm filing a claim

Claims have their own 24/7 line and steps — start there so nothing stalls.

When's the next caravan?

The full schedule of caravans and events lives on the Adventures page.

I can't log in

Reset your password from the login screen — it’s the quickest fix by far.

Not a member yet? That's where the help gets personal.

Road intel, member-led caravans, partner discounts, and a phone answered by people who've driven every mile — for $40 a year.
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— Claims

Filing a claim? Start with your insurer.

Steps and phone numbers differ by policy. Open the official claims sheet for your insurer — this information comes straight from IIG, our partner agency.

The CHUBB logo, featuring the word 'CHUBB' in bold, black, uppercase letters with a registered trademark symbol.
Chubb Seguros
Accident & theft in Mexico: 800-368-1414
Open →
Logo for El Aguila Compañía de Seguros, showing a red stylized eagle above the company name in blue text.
El Águila Seguros
Accident & theft in Mexico: 011-52-800-890-9049
Open →
GNP Seguros
All claims in Mexico: 800-026-5110
Open →
MEXVISIT®
MexVisit
Medical, travel & roadside: 800-624-6491
Open →

Report any claim before you leave Mexico and re-cross the border — and note the claims numbers only work from a phone on a Mexican network.